Refund and Returns Policy

Viscocart Returns & Site Visit Policy

At Viscocart, we want you to feel confident with your security products. That’s why when you order or need a return, we don’t just send products—we send experts to help!

When you order a product or ask for a site visit, one of our trusted channel partners will come to your location.

Our experienced technician will check your site and recommend the best product that fits your needs perfectly.

If the product you chose isn’t the right fit, don’t worry! We’ll help you return it and find the perfect one for you.

Our team makes sure you get the right security setup based on your home or business location.

You can return or exchange products within 30 days as long as they are still in good condition.

The site visit and expert advice are part of our support to make sure you’re happy with what you get.

we accept returns in 10 days.
once refund is approved the amount will be credit in 7-10 days.
damage, defective, exchange or replacement product will be delivered in 5-7 days.